Hours & location
3432 E. Highway 98, Panama City, FL 32401. Mon–Fri, 8:00 AM–4:00 PM. 850-769-8021.
Questions
Appliance Doctor FAQ: Pricing, Warranty, Service Area & Gas
Straight answers about how Appliance Doctor works, what it costs, and what we service.
At a glance
Quick facts
Pricing
$150 service visit and diagnostic fee. Longer repairs are quoted first.
Warranty
30-day labor and diagnostic warranty.
Gas license
Category V LP Gas Installer, Florida License #LI14261.
Questions
Common questions
What does Appliance Doctor do?
We repair and install home appliances in Panama City and Northwest Florida, and our dedicated gas team installs gas fireplaces, firelogs, lanterns, built-in grills, gas piping, and propane tanks.
How long has Appliance Doctor been in business?
Since 1995. Steve Spohn took over the company that year.
Where are you located and what are your hours?
3432 E. Highway 98, Panama City, FL 32401. Monday–Friday, 8:00 AM–4:00 PM. Phone 850-769-8021. No emergency or after-hours service.
How much is a service call?
$150 service visit and diagnostic fee, covering the trip, diagnosis, and basic repairs under 30 minutes. Longer repairs get a quote first.
Is there a warranty?
Yes. 30-day labor and diagnostic warranty on the work we perform. Parts are covered under the applicable maker warranty.
Which brands do you service?
Premium and specialty brands including Sub-Zero, Wolf, Thermador, Viking, Bosch, BlueStar, DCS, and Fisher & Paykel, plus many everyday brands. See the brands page.
Which areas do you serve?
Panama City, Springfield, Panama City Beach, Lynn Haven, Callaway, Mexico Beach, Port St. Joe, Santa Rosa Beach, Rosemary Beach, and other Northwest Florida communities. We confirm service based on the address and the job.
Are you licensed for gas work?
Yes. Category V LP Gas Installer, Florida License #LI14261.
How do I request service?
Call 850-769-8021 or use the online form. Include the appliance, brand, model, your address, and a description of the problem. We respond within one business day.
What if I smell gas?
Leave immediately, avoid sparks, and call 911 or your gas utility. Do not use our form to report a leak.
Should I unplug appliances before a hurricane?
Unplugging sensitive electronics and small appliances, or switching off the breakers for hardwired appliances, helps protect them from power surges when the power fails or is restored. Never touch plugs, cords, or breakers while standing in water. Our hurricane appliance preparation checklist has the full list.
Can I use an appliance that got wet or flooded?
Do not operate an appliance that was submerged or got wet inside, and do not touch it while standing in water. Have it inspected first, and have a licensed professional check any gas appliance before it is used again. See our after-the-storm guidance.
How long does food stay safe in a refrigerator without power?
Food safety agencies such as the USDA say refrigerated food is generally safe for about four hours if the door stays closed, and a full freezer holds its temperature for about 48 hours (about 24 if half full). When in doubt, check with a food thermometer and follow current USDA guidance. More tips are on our hurricane appliance preparation page.
Need a house call?
Call during normal business hours (Monday–Friday, 8 AM–4 PM) or send a service request online. We reply within one business day.