Wine cooler or beverage center not cooling
Fans, sensors, controls, and sealed-system issues are tested in order. Note the set temperature and what the unit reads.
Specialty cooling
Wine Cooler & Ice Machine Repair in Panama City & NW Florida
We repair wine coolers, beverage centers, and under-counter and home ice machines from makers such as U-Line, Perlick, Scotsman, Ice-O-Matic, Manitowoc, True, and Sub-Zero.
Residential & high-end units
Smaller units for the high-end home market
Several of these manufacturers are best known for commercial equipment but also build smaller residential units aimed at the high-end home market. We service those units. We also do limited work on commercial-style ice machines that have been installed in residences. Call us with the make and model number and we will confirm what we can do.
Common problems
Problems we diagnose
Ice machine not making ice
Water supply, filters, scale, condenser, and sensor problems are the usual suspects. Tell us the make, model, and what you see.
Small, hollow, or cloudy ice
Water quality, scale, and cleaning needs often show up this way. We diagnose before suggesting parts.
Leaks, noise, and drain pump issues
Under-counter units often use a drain pump or a gravity drain. Leaks and noises have different causes, so the location and timing help.
Care
Keeping specialty cooling working
Water filters, periodic cleaning and descaling, and clean condenser coils help ice machines and wine coolers last. Humidity, salt air, and the minerals in your water supply all affect them, so units in coastal homes, bars, and outdoor kitchens benefit from regular attention. For a related refrigeration problem, see refrigerator not cooling and refrigerator & freezer repair.
Service visit
$150 service visit & diagnostic fee
The fee covers the technician's trip, diagnosis, and basic repairs that take under 30 minutes. The fee is not credited toward a larger repair. If a repair needs more time, parts, or specialized work, we give you a repair quote before proceeding. Repairs carry a 30-day labor & diagnostic warranty. See warranty terms.
Questions
Common questions
Do you repair commercial-style ice machines?
We do some limited work on commercial-style ice machines that are installed in residences. Many of these makers also build smaller residential units for the high-end market, and we work on those as well. Call with the make and model number and we will confirm what we can do.
Why is my ice machine making little or cloudy ice?
Common causes are a restricted water supply, a clogged water filter, mineral scale, a dirty condenser, or a high room temperature. A diagnosis finds which one applies.
Do you service wine storage in Sub-Zero and other premium units?
Yes. See our Sub-Zero repair page and our brands page. Send the complete model and serial number so we can confirm the appliance.
How much does a service call cost?
$150 service visit and diagnostic fee, covering the technician's trip, diagnosis, and basic repairs under 30 minutes. It is not credited toward a larger repair. Longer repairs get a quote first, and repairs carry a 30-day labor and diagnostic warranty. See warranty terms.
“Ron came out promptly, inspected it and let me know what the problem was. He ordered the part and once it came in he called and scheduled an appointment to come out and replace it.”
- Nace Russell · Google reviewNeed a house call?
Call during normal business hours (Monday-Friday, 8:00 AM-4:00 PM) or send a service request online. We reply within one business day.