Burner will not light or keeps clicking
Check that the burner cap is seated and dry. If a burner will not light after a brief attempt, turn it off and call. If you smell gas, leave the home and call 911 or your gas utility.
BlueStar appliances
BlueStar Appliance Repair in Panama City & Northwest Florida
BlueStar makes commercial-style gas ranges, rangetops, cooktops, and wall ovens known for their open burners and custom configurations. They are precision gas appliances, so repair needs model-specific testing and careful gas-safe work. Appliance Doctor is factory authorized for BlueStar; authorization and availability can vary by product.
What we repair
BlueStar problems we diagnose
Oven will not heat or heats unevenly
The igniter, safety valve, sensor, thermostat, or controls may be involved. See oven won't heat and oven temperature inaccurate.
Fuel type and conversions
BlueStar appliances are set up for natural gas or propane. Tell us which fuel your appliance uses and whether it has been converted so we plan the right diagnostic path.
Fans, controls and parts
Convection fan noise, knobs, and control problems are tested, not guessed at. Appliances ordered in a specific configuration can use different parts.
BlueStar service
BlueStar products we service.
BlueStar ranges, rangetops, cooktops, and wall ovens are often installed in custom kitchens and outdoor-adjacent spaces. Send the model and serial number, the fuel type, and how the appliance is installed so we can prepare.
BlueStar details
What BlueStar owners should know
BlueStar makes gas, dual fuel and induction ranges, rangetops and cooktops, and gas and electric wall ovens.
Common reasons for a service call
Burners and ignition
Burners that will not light or stay lit and ovens whose igniters have worn out.
Oven heat and temperature
Ovens that will not hold temperature or heat unevenly.
Fuel type and setup
Natural gas and propane versions use different parts, so we confirm which one you have.
Finding your model and serial number
BlueStar’s manuals put the serial plate in different places depending on the product: behind the oven door at the upper left on some ranges, inside the burner box on others (you remove the grates to see it), and behind the control panel or on the front face of the oven on wall ovens.
Display messages and codes
BlueStar gas ranges mostly use knobs rather than displays, so describe what you see: which burner, how the flame looks, and what the oven does. Induction and electric models with displays: send a photo of the message.
Prepare
Before you call
- The complete model and serial number, plus a clear photo of the rating label if you can.
- A short description of the symptom, when it started, and any error message or code.
- The fuel type (natural gas or propane) for gas appliances, and how the appliance is installed.
Our model and serial number guide explains where to look.
Service visit
$150 service visit & diagnostic fee
The fee covers the technician's trip, diagnosis, and basic repairs that take under 30 minutes. The fee is not credited toward a larger repair. If a repair needs more time, parts, or specialized work, we give you a repair quote before proceeding. Repairs carry a 30-day labor & diagnostic warranty. See warranty terms.
Questions
Common questions
Do you repair BlueStar ranges?
Yes. BlueStar is among the brands Appliance Doctor is factory authorized for. Authorization and service availability can vary by product, so call us with your model number.
My BlueStar burner will not stay lit. What should I check?
Make sure the burner cap and head are seated and dry. If it will not stay lit after a brief attempt, turn it off and call us. Do not keep trying, and leave the home if you smell gas.
Can you help with a range that runs on propane?
Yes. Tell us whether your appliance uses natural gas or propane. See our natural gas vs. propane guide.
Where is the serial plate on my BlueStar range?
It depends on the product. BlueStar’s manuals place it behind the oven door at the upper left on some ranges, in the burner box on others, and behind the control panel or on the oven’s front face on wall ovens. Send us a photo of what you can see.
“They came out within the week, ordered the parts and had me back up and running just like new.”
- Sheila J. · Panama City Beach, FL · Yelp, 2019Need a house call?
Call during normal business hours (Monday-Friday, 8:00 AM-4:00 PM) or send a service request online. We reply within one business day.